Make your website become your only tool with an Internal Booking SystemReservations coming from any channels will be saved on your Admin section, so that you can build your own database of customers and financial data.
Bookings Export in ICS and CSV formats
All the bookings can be exported with various filters like Status, Date and Check-In. The ICS format is used by any Calendar software like iCalendar, Google Calendar any many others. The CSV files instead are easy to be read with software like Excel, Numbers, OpenOffice, etc.
Use the Calendar page to quickly book a room for a customer. Assign a customer to the reservation, and set a custom rate for their stay with just a couple of clicks.
Stop Bookings/Close Rooms
Receptionists and managers can easily handle offline or manual reservations. Walk-in customers, or those who prefer to book over the phone, can easily and quickly be registered in the system to update the availability.
Tools for the receptionistsBooking is used and loved by hundreds of properties every day to welcome customers, and to check them in or out. The Dashboard is the perfect tool to easily see an overview of the guests who are arriving, leaving and staying at the hotel. Check-out online
Reservations can also be marked as No Show in case the customer did not show up, and you can also check-out the customers to inform all the other receptionists.
Guests RegistrationReceptionists and managers can set up the system to let the customers place a signature through a multi-device compatible Signature Pad. At the end of the Check-in process, it is also possible to generate a Check-in Document in PDF format with the customer's signature. Export your reports
Every Registration can be used to generate and export reports for the various Authorities (Police, State etc..) and for private Statistics.
Availability OverviewKeep track of the past, present and future reservations from the page Availability Overview. Drag and Drop reservations from one room to another to allocate your customers in the best way. Rooms and sub-units Thanks to Rooms Numbering feature, you can see exactly in which rooms your guests will be staying, and eventually move them to a different room unit.
This report lets you know the percentage of occupancy, the total number of rooms sold, nights booked, revenues and more. With this report you can make a custom research by selecting a very specific range of days, weeks and months.
All the PMS reports
The PMS Reports framework of Vik Booking can be extended, but it provides many different types of reports by default: Revenue, Top Countries, Options/Extra Services, Tourist Taxes and some country-specific reports for exporting data for the Authorities.
Manage your guestsSet up your rooms as you would do with an OTA. Define the minimum and maximum number of Adults, Children and Total Guests for each room type. Assign a reservation to a specific room unit Configure the number of units available and optionally assign a number/name to each sub-unit thanks to the function Distinctive Features. This way you will be able to assign the reservations to specific room units to know exactly in which room your guests will be staying.
Assign to your rooms specific optional services that guests can order during the booking process, like breakfast or dinner.
Fees or Taxes
You can define specific mandatory Fees or Taxes, like Cleaning Fees or Tourist Taxes to be paid at the time of booking.
Amenities and Characteristics
Add characteristics for each room type (such as TV, Wi-Fi, Pool), together with an HTML description and Photo Gallery of the room.
Per Day PricingThis is the most common pricing model. Every day of the year can have its own cost. For example, you can have different rates on weekdays than weekend, or in days of high season rather than low season. Per Day by Length of Stay This pricing model is often adopted by Apartments, Villas and B&Bs. Rates can be defined depending on the number of nights of stay. For example, 1 night EUR 80, 2 nights EUR 150, and so on.
Per Occupancy Pricing
Those who use different rates depending on the number of adults will find this function fundamental. Adjust the costs of the rooms depending on the number of adults that occupy it. A property that would like to give a Double Room to one Adult only for example, can define a charge or a discount for the single occupancy of the room.
The system allows to optionally define costs with absolute or percentage value, so that it's also possible, for example, to make a child pay the 100% of the room cost if older than a certain age. In this case, after a specific age, children can be considered as adults.
Booking will let you alter the default rates on some seasons, holidays, weekends and festivities of the year. By setting charges or discounts as either absolute or percentage values, you will be able to adjust your rates in no time.
Booking RestrictionsWith the restrictions, you can define your booking rules for certain dates/months of the year. For example, in high season you can limit the Minimum Length of Stay (Min LOS) to 2 nights. Otherwise, you could set up a Maximum Length of Stay rule (Max LOS) or force the arrival and departure day to something like Friday/Monday CTA/CTD (Closed to Arrival/Departure) Restrictions can also be used to close certain days to arrival and/or departure. That's what the CTA and CTD rules are meant for. Another must-have feature to balance the bookable dates. Compliant with the OTA Standards.
Guide your visitors during the selection of the dates for check-in and check-out. With some Restrictions in place, the system will automatically exclude certain dates depending on the minimum and maximum stay, and eventually on the days closed/forced to arrival/departure.
Suggest the Closest Booking Solutions
In case of no availability for the dates or party requested. The system can suggest to book on some other dates when there is still availability, or it can suggest a different booking solutions to allocate all the guests into the available rooms.
SMS and Custom Email RemindersThanks to the Cron Jobs Scheduling function, you can automatize some tasks such as to send a custom reminder via email to all customers that will be checking in the day after, or send an email after the check-out to invite your customers to leave a review. CTA/CTD (Closed to Arrival/Departure) Reminder for the remaining Balance There is also another type of Reminder for the Remaining Balance that should be paid before the arrival. You can automatize and customize pretty much anything!
Booking comes with a few payment options pre-installed such as PayPal, Offline Credit Card, Cash upon Arrival. However, you can easily integrate the system with your preferred bank gateway. In fact, the payment framework can be extended and it supports any kind of integration, even the ones requiring an SSL certificate or a 3D Secure Authentication.
In the Payment Gateways section of our website you can find a list of all the integrations available for some popular banks of the world. In case your bank is not in the list, you can always follow our Documentations page to see how you can develop a plugin for a custom payment gateway.